Privacy Policy

1. Data Controller

The controller of personal data within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data (hereinafter referred to as "GDPR") is:

Ice Wood s.r.o.
ID: 21285161
Registered office: Nadrazni 288, Zakupy 471 23
E-mail: milan.bren@icewood.cz

2. Purposes of Personal Data Processing

We process your personal data for the following purposes:

2.1 Inquiry Form

When you submit an inquiry form, we process your contact details (name, e-mail, telephone, message content) in order to respond to your query and prepare a price quote.

2.2 Cookies

We use cookies on our website to ensure proper functionality and to analyse traffic. Detailed information can be found in our cookie policy.

3. Legal Basis for Processing

We process personal data on the following legal grounds:

  • Consent of the data subject (Art. 6(1)(a) GDPR) – for sending commercial communications and storing optional cookies (functional, analytical, marketing).
  • Legitimate interest of the controller (Art. 6(1)(f) GDPR) – for processing inquiries and handling customer queries, ensuring the security and functionality of the website and storing essential cookies.

4. Personal Data Retention Period

We retain personal data only for the period necessary to fulfil the purpose of their processing:

  • Inquiries and contact forms: data is retained for 3 years from the last contact.
  • Cookies: the retention period depends on the type of cookie and your settings. Details can be found in the cookie policy.

5. Recipients of Personal Data

Your personal data may be transferred to the following recipients:

  • Web hosting provider – for the technical operation of the website.
  • E-mail service provider – for delivering e-mail communication.

Personal data is not transferred to third countries outside the European Economic Area.

6. Rights of the Data Subject

In connection with the processing of personal data, you have the following rights:

  • Right of access – you have the right to obtain confirmation as to whether your personal data is being processed and, if so, to access it.
  • Right to rectification – you have the right to request the correction of inaccurate personal data.
  • Right to erasure – you have the right to request the deletion of personal data if the purpose of their processing has ceased.
  • Right to restriction of processing – you have the right to request the restriction of processing of your personal data.
  • Right to data portability – you have the right to obtain personal data in a structured, commonly used and machine-readable format.
  • Right to object – you have the right to object to the processing of personal data based on legitimate interest.
  • Right to lodge a complaint – you have the right to lodge a complaint with the supervisory authority, which is the Office for Personal Data Protection (UOOU), Pplk. Sochora 27, 170 00 Prague 7, www.uoou.cz.

7. Contact for Exercising Rights

To exercise any of the above rights, please contact us at the following e-mail address:

milan.bren@icewood.cz

We will respond to your request without undue delay, no later than 30 days from its receipt.

8. Effective Date

This privacy policy is effective from 1 March 2025.